How do I access my letter?
You can access the letter on EDA or through HR support.
Through EDA, please go to “my personal information” and click on the last link “essential service letter.” Once you click on that link, the letter will download as a PDF.
If you cannot access EDA, please contact the HR support team to receive the letter by email or through traditional mail.
You can either print a copy or save a copy on your smart phone. This way you have it readily available if you must show proof that you are considered an essential worker.
What should I say at border checkpoints?
You should let authorities know your full name, that you work at Canadian Blood Services and that you have a letter from your employer if they need to see it.
What if authorities reject my letter?
If this happens, calmly explain your role with Canadian Blood Services. If it is still not accepted, return home and contact your supervisor immediately to notify them of the situation.
Can this letter be used anywhere else?
Yes. If you are taking public transit to work, you may wish to keep a copy with you.
Can I use this letter if I am not travelling for work?
No. This letter must only be used for work-related purposes.