Customer Letters

Please note: The following Customer Letters, do not replace the version that you receive from your local Canadian Blood Services site.

* The contents of the customer letters available on this site are current as of their dates of publication. If required, contact your local Hospital Liaison Specialist to determine if the letter is still current. 

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CL_2023-04.pdf

INFORMATION ONLY
Further Information on Expanded Use of Solvent Detergent Plasma: Education Materials and Ordering Information

Customer Letter 2023-04 (PDF) | Octaplasma® Customer Letter (PDF)Octaplasma® - Q&A for Transfusion Medicine Laboratory (PDF)

CL_2023-03.pdf

ACTION REQUIRED
National Deployment of Pathogen-Reduced Platelets: Second Update

Customer Letter 2023-03 (PDF)

CL_2023-02.pdf

INFORMATION ONLY
Update to Label Changes for Rare International Red Blood Cells

Customer Letter 2023-02 (PDF) | Attachment 1 (PDF)

CL_2023-01.pdf

INFORMATION ONLY
Further Information on Expanded Use of Solvent Detergent Plasma: Updated Post Thaw Expiration, Sample Labels and Implementation Checklist

Customer Letter 2023-01 (PDF) | Recommended Solvent Detergent Plasma Hospital Implementation Checklist (PDF)Octaplasma: Blood Bank Communication (PDF) | Octaplasma B Label Mockup (PDF)Octaplasma A Label Mockup (PDF) | Octaplasma AB Label Mockup (PDF) | Octaplasma O Label Mockup (PDF)