Appointment confirmed
Important COVID-19 update:
Enhanced wellness measures are in effect to help protect everyone who enters our doors.
Please read carefully:
- NEW: Surgical face masks provided by Canadian Blood Services are mandatory while within our donor centres and mobile donation event venues.*
- If you have indicated you cannot wear a surgical mask, you have the option of:
- wearing the Canadian Blood Services-supplied surgical mask over your own mask or
- wearing a Canadian Blood Services-supplied cloth mask.
- * Unfortunately, you will not be able to donate without a Canadian Blood Services-supplied mask.
- If you have indicated you cannot wear a surgical mask, you have the option of:
- Before entering any Canadian Blood Services’ donor centres or mobile donation event venues, please confirm that you have reviewed and answered a list of COVID-19-related questions posted at our entrances. To review the wellness questions in advance, please click here. If you answer “YES” to any of the questions, please reschedule your appointment at a later date.
- You will be asked to sanitize your hands and receive a temperature check upon arrival. Please refrain from drinking a hot beverage five to ten minutes before arriving at your appointment.
- We have suspended giving out pre-donation salty snacks in donor centres. We encourage you to eat something salty and drink at least 500 ml of water prior to your appointment. This helps your blood volume and improves your donation experience.
- After your donation, please stay and rest for five minutes. You will still be provided with post-donation drinks and snacks, but we ask that you do not consume them until you are outside our centres.
Due to physical distancing, capacity within our donor centres is limited. Only donors with scheduled appointments can enter our centres. You cannot bring a friend or family member with you unless they have an appointment booked at the same time as yours. To limit the number of individuals in our site and maintain physical distancing and safety protocols, we recommend arriving at your appointment time. While you may experience a short wait outside the donor centre before being called to enter, please ensure you're dressed appropriately and comfortably for the weather conditions.
The donation process
Follow these steps to make your donation experience even easier.
1. Before you arrive
You can complete your donor questionnaire online or on the GiveBlood app before arriving at the donor centre. (Not available if you are a first-time donor.)
If you complete your questionnaire online, print your Q-pass barcode and bring it with you. If you complete the questionnaire on the GiveBlood app, your Q-pass barcode will be saved in the app. Just remember to bring your phone with you.
2. Check in and donate
Check into our donor centre with your Q-pass and ID (or Canadian Blood Services donor card, if you have one). One of our trained team members will go over your questionnaire answers with you and perform a hemoglobin test to determine if you can make your donation today. When you’re all set and sitting back to donate, we recommend doing some leg muscle tensing exercises.
3. Relax and refresh
After your donation is complete, sit back and rest a bit. You can still help yourself to some snacks, but they cannot be consumed inside the donor centre.