Please note, as part of the donation process, all donors must complete a mandatory questionnaire on the day of their donation appointment which requires you to provide accurate answers and includes questions that are sensitive and/or technical in nature (e.g. questions related to your health, social and travel history). To keep donors and recipients safe, all potential donors need to be able to fully understand the set of questions, respond accurately and be able to communicate fluently with donor centre staff throughout the screening and donation process.
Our donor questionnaire is currently available in English and French – however, we do operate in French at select donor centres across the country (please contact your local donor centre to inquire).
Due to the vast number of languages spoken within Canada, we unfortunately cannot provide interpreters at this time, unless you are part of a large group donation appointment (minimum 20 people). Also, due to the confidential and sensitive nature of the donor questionnaire and screening process, we unfortunately cannot permit donors to bring friends or family members to a donation appointment to communicate on their behalf or to translate screening questions for them.
We are committed to fostering diversity, equity and inclusion (DEI) at Canadian Blood Services and we acknowledge that we have work to do to ensure that Canadians of diverse backgrounds are better represented among our donor base. We will continue to share the details of our DEI journey at blood.ca/dei.