In July 2016, Canadian Blood Services introduced a new electronic health history questionnaire, replacing the paper record of donation. The electronic questionnaire is completed by donors at home or at clinic prior to making a blood, plasma or platelet donation. To learn more about the security of your personal information in this process, please see below:
Completing the Questionnaire at Home:
- If you choose to complete your health history questionnaire at home prior to attending the clinic, you will be required to sign in using your Canadian Blood Services account user name and password and you will only be able to complete the questionnaire on the day of your appointment.
- The answers you provide are not stored or transmitted on the web. Your responses are compiled into an encrypted barcode which you print and bring with you to the clinic.
- The barcode can only be scanned at a Canadian Blood Services clinic and is only valid on the day of your donation – the barcode expires by midnight (Eastern time) on the day of your appointment.
- Your personal information is not stored by Canadian Blood Services until you attend the clinic and scan the bar code at a screening booth.
Completing the Questionnaire at Clinic:
- If you choose to use the in-clinic kiosk tablets to complete your health history questionnaire, your personal health information is not stored on the tablet and the data related to your responses is not available to other donors.
- The tablets and the Canadian Blood Services internal network to which the tablets connect are encrypted to protect your information.
- The tablets are physically secured with all device ports locked down to prevent unauthorized connectivity.
Our online processes have had security assessments prior to the launch of the electronic health history questionnaire.