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Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

OneMatch

Welcome to OneMatch Documents

The OneMatch Stem Cell and Marrow Network provides assistance nationally and internationally in searching for an unrelated blood stem cell/marrow donor. OneMatch manages this complex process to ensure that it is performed accurately and efficiently. The services we provide includes coordinating all steps from the initial search request to the actual donation. This website has been created to assist you, the transplant and/or collection centres in locating the forms and reference documents that will aid you throughout this process.

This website is password protected. To obtain a password please contact cbs.onematch@blood.ca

Download OneMatch Documents