In the fall of 2021, the 2019–2024 strategic plan was reviewed to assess what, if any, adjustments would be required given the new context and circumstances presented by COVID-19.
While the key focus areas of the plan continue to guide our work, three new areas of emphasis were identified as organizational imperatives for future success: foresight, resilience and agility.
To bring these imperatives to life, we will advance three key strategic initiatives — previously mentioned in Keeping the Promise — but with a deepened focus. These priority areas are: automation and digitalization; the future of work; and products and services. As always, our commitment to safety and quality will remain central to everything we do.
You can read the strategic plan and its supplemental document below.