Our strategic plan
Supplement to Keeping the Promise
In the fall of 2021, the 2019–2024 strategic plan was reviewed to assess what, if any, adjustments would be required given the new context and circumstances presented by COVID-19.
While the key focus areas of the plan continue to guide our work, three new areas of emphasis were identified as organizational imperatives for future success: foresight, resilience and agility.
To bring these imperatives to life, we will advance three key strategic initiatives — previously mentioned in Keeping the Promise — but with a deepened focus. These priority areas are: automation and digitalization; the future of work; and products and services. As always, our commitment to safety and quality will remain central to everything we do.
You can read the strategic plan and its supplemental document below.