What employees need to know: Your digest archive

This digest will highlight the latest policy and employee support measures, resources to help you manage our new reality and original content like articles and videos to remind us that what we do matters.

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December 3, 2021

  • Reminders
  • Celebrating International Day of Persons with Disabilities with a special lunch & learn
  • Students inspired to save lives through plasma donation
  • New donor feedback process is a win for donor and employee experience
  • New educational portal provides age-appropriate resources to talk about organ donation
  • Question of the day: Can we plan holiday celebrations on site this year?

Read December 3 digest >>

November 30, 2021

  • It’s Giving Tuesday!
  • Virtual open board meeting set for this Friday
  • Reminder: register for the December wellness workshop
  • Three ways to learn more about living organ donation
  • Question of the Day: What do I do if I am dealing with a mental health issue but don’t feel comfortable talking to my direct supervisor/manager about my concern?

Read November 30 digest >>


November 26, 2021

  • Season of Giving launches with a family’s story of thanks
  • Explore your career development possibilities
  • New Western Canada facility in Calgary starts shipping and receiving PPRP
  • New vaccination policy for on-site visitors
  • Honouring Canada’s Lifeline is on Monday — a special message from Andrew Phung
  • Question of the day: What is the impact, if any, on staff retention as a result of the mandatory vaccine policy?

Read November 26 digest >>

November 23, 2021

  • Share your feedback with our chief diversity officer
  • Supporting workplace wellness initiatives with new employee wellness specialist
  • Sneak peek: 2021 National Honouring Canada’s Lifeline event
  • Question of the day: Have the recent weather events in B.C. impacted our inventory or collections?

Read November 23 digest >>

November 19, 2021

  • Dr. Isra Levy appointed to Order of Ottawa
  • CFO Pauline Port reflects on her 20-year career at CBS 
  • How an Indigenous cord blood donor was inspired by a patient 
  • Question of the day: With inflation rates being very high, will Canadian Blood Services be looking into a cost-of-living adjustment to salaries and/or consider higher performance awards at the end of the fiscal year? 

Read November 19 digest >>


November 16, 2021

  • Our thoughts are with our B.C. employees, donors and volunteers 
  • How an Indigenous cord blood donor was inspired by a patient 
  • Celebrating our supporters on National Philanthropy Day 
  • Increasing visibility of and commemorating the trans community
  • Question of the day: Is there going to be a standard approach to how we will decorate our facilities and permanent donor centres this holiday season, keeping in mind diversity, equity and inclusion (DEI) considerations?

Read November 16 digest >>

November 12, 2021

  • Embracing intelligent automation to enhance our donor experience
  • Taking education about organ and tissue donation to new heights
  • Celebrating World Quality Week: How our quality management team is improving the way we work
  • Temperature checks at the door to be discontinued
  • Question of the day: I am planning a vacation away for my family to rest and relax. Can you clarify the current requirements at my workplace if I answer YES to the question, “Have you travelled in the last 14 days and are currently required to quarantine/self-isolate?”

Read November 12 digest >>

November 9, 2021

  • Remembrance Day 2021
  • Canadian flags to be raised, re-lowered this week
  • Reflecting on our commitment to patients this World Quality Week
  • Recording of the Nov. 4 live town hall now available
  • Question of the Day: Is there an update on re-opening gym spaces?

Read November 9 digest >>

November 5, 2021

  • Canada’s Safest Employers award 
  • Site chosen for new donor centre in Scarborough  
  • The ABCs of 2SLGBTQIA+ 
  • Question of the day: Is there anything we’re doing as an organization to immediately take action on issues related to diversity, equity and inclusion (DEI)? 

Read November 5 digest >>

November 2, 2021

  • Celebrating the annual Sikh Nation blood donation campaign
  • Last chance to submit advance questions for this week’s town hall
  • Local sites host flu shot clinics in November
  • In case you missed it: Our 2020–2021 annual report is now available
  • Question of the day: Now that we are a fully vaccinated workplace, can we start resuming normal activities like planned staff gatherings onsite and in-person recruitment events?

Read November 2 digest >>

October 29, 2021

  • Submit your wellbeing and DEI questions for our Nov.4 town hall
  • COVID-19 mandatory vaccination update
  • Dr. Dana Devine becomes president of AABB
  • Cyber Security Awareness Month
  • Question of the day: Why do all emails from the legal department suddenly look like spam?

Read October 29 digest >>


October 26, 2021

  • Keeping the promise today — and tomorrow
  • Quarterly performance report highlights increase in donor satisfaction and stem cell registrants
  • Stepping up our game to better meet Canada's plasma needs
  • Question of the day: Will sites be assessed for air quality and ventilation to ensure all buildings are ready for when more people return?

Read October 26 digest >>

October 22, 2021

  • Our ambition for donor experience
  • Long-time employee’s commitment to patients lives on through her legacy gift
  • COVID-19 vaccination update and a message of thanks
  • Question of the day: With working from home continuing to be a reality for many employees, will Canadian Blood Services be offering an office supplies rebate for the upcoming fiscal year (2022–2023)?

Read October 22 digest >>

October 19, 2021

  • Why we’re adding pronouns to name badges and signatures
  • Sociologist Dr. Jennie Haw helps us understand the science of giving
  • Save the date: Next live townhall scheduled for Nov.4
  • Question of the day: Why are gay, bisexual and other men who have sex with men now able to donate plasma, but not whole blood?

Read October 19 digest >>


October 15, 2021

  • New COVID-19 educational resource available to all employees
  • The incredible story of how plasma donations help patients
  • Reminder: Join an upcoming Reconciliation Action Plan circle discussion
  • Question of the day: What are we doing to recycle and/or reduce more waste at Canadian Blood Services?  

Read October 15 digest >>

October 12, 2021

  • New, more inclusive criteria for plasma donation in London and Calgary  
  • Changes to career milestone notifications 
  • Do you know who your brand ambassador is? 
  • Question of the day: What is the process for verifying the vaccination status of contractors?

Read October 12 digest >>

October 8, 2021

  • The latest on our workforce COVID-19 vaccination
  • Blood donations helped him survive illness, and then a critical injury
  • A time for reflection, gratitude and self-care
  • Question of the day: How can I access the COVID-19 vaccine education module? 

Read October 8 digest >>


October 5, 2021

  • In the blink of an eye, a young blood donor became a patient in need
  • A life beyond sickle cell disease, thanks to a stem cell donor
  • Reminder to book your vacation time before Mar. 31
  • Question of the day: My vaccination status changed recently. How do I ensure this change is captured to comply with the vaccination policy?

Read October 5 digest >>

October 1, 2021

  • Update on COVID-19 vaccination reporting
  • Plasma donation gets a boost from Sikh Nation
  • Missed the latest live town hall event? Catch up on Connect
  • Question of the day: Now that the first National Day for Truth and Reconciliation has passed, what can I do to actively participate in reconciliation?

Read October 1 digest >>

Sept 28, 2021

  • This week, in honour of the inaugural National Day for Truth and Reconciliation (Thursday, Sept.30), we’re doing something a little different.
  • Truth and Reconciliation Week: Sept. 27 to Oct. 1
  • Lunch and Learn with Quintessential Research Group and Canadian Blood Services: Sept. 29
  • Do something: A conversation on this inaugural day and what it means for Canada: Sept. 30
  • Prime-time broadcast for the National Day for Truth and Reconciliation: Sept. 30
  • Creating our own Reconciliation Action Plan
  • Question of the day: I’d like to start including territory acknowledgements in my meetings but I’m not sure whose land I’m on. Where can I find this information?

Read September 28 digest >>

Sept 24, 2021

  • Expanding plasma donation to become more inclusive 
  • Last chance to submit questions in advance of next week’s town hall
  • Living with sickle cell disease and educating others 
  • Question of the day: Now that the deadline has passed for employees to report their COVID-19 vaccination status, can we see the results? 

Read September 24 digest >>

Sept 21, 2021

  • Reminder to report your vaccination status by Sept.22
  • Stem cells without borders
  • Childhood cancer survivor inspires his mother to become a donor 
  • Long-term disability premiums resume Oct.1, 2021 (PP20/21) 
  • Question of the day: What is Canadian Blood Services doing to mark the National Day for Truth and Reconciliation?

Read September 21 digest >>

Sept 17, 2021

  • Employee vaccination numbers: the half-way point
  • ‘It’s an incredible privilege to help save a life’
  • All the LOV for this year’s Award of Distinction winners
  • Submit your questions for our Sept. 28 live townhall
  • Questions of the day: Vaccination policy
    • How will Canadian Blood Services collect and store employee vaccination status information?
    • Can you provide more details on the mandatory education sessions?

Read September 17 digest >>


Sept 14, 2021

  • Convalescent plasma clinical trial update
  • Celebrate World Marrow Donor Day on Sept.18
  • Canadian Blood Services joins national campaign to inspire legacy giving
  • Questions of the day: Vaccination policy
    • How can I access MEDA and the vaccination status reporting tool?
    • What if I can’t receive my two COVID-19 vaccine doses before Oct. 31?  

Read September 14 digest >>

Sept 10, 2021

  • Report your COVID-19 vaccination status by Sept. 22
  • Why blood donations are crucial for patients with sepsis 
  • Cord blood donor celebrates the chance to save a life
  • Question of the day:
    • For the new vaccination policy, what constitutes a legitimate human rights exemption? 
    • What happens if I report that I am unvaccinated and do not intend to seek vaccination? 

Read September 10 digest >>

Sept 7, 2021

  • Oct. 31 is the deadline for a fully vaccinated workplace
  • Celebrating and thanking all stem cell donors 
  • Download our new and improved PowerPoint template
  • Question of the day: If I get sick after getting a COVID-19 vaccine, will I be supported with sick leave?

Read September 7 digest >>


Sept 3, 2021

  • Showing the LOV: Jennifer Pade and Karina Arenas Torres
  • Submit your video, audio or written questions in advance of our next townhall 
  • Cultural Observances
  • International Day of Charity is September 5
  • Question of the day: I was wondering if we can stop wearing masks after the company reaches total vaccination of the staff?

Read September 3 digest >>

Aug 31, 2021

  • Safeguarding our O-negative inventory
  • September is Childhood Cancer Awareness Month
  • Take advantage of our employee discounts during the final weeks of summer
  • Question of the day: Regarding the new vaccination policy, will employees working from home need to report their status or be required to be vaccinated? 

Read August 31 digest >>

Aug 27, 2021

  • Celebrating a year of plasma donation in Sudbury
  • Why O-negative blood is “liquid gold” in life or death situations 
  • Showing the LOV: Laura Todd and Lynne Meilleur 
  • Question of the day: The new vaccine policy notes that certain employees may be excused and accommodated based on relevant human rights grounds. Can you explain what kind of circumstances an exemption may apply to?

Read August 27 digest >>


Aug 24, 2021

  • Canadian Blood Services moving towards a fully vaccinated workplace  
  • Save the date: Next live townhall scheduled for Sept.28 
  • Managing your anxiety in a post-lockdown workplace
  • Question of the day: Will donors be required to prove they are vaccinated under Canadian Blood Services’ new policy?

Read August 24 digest >>

Aug 20, 2021

  • Blood donation a family affair for father-daughter duo 
  • Showing the LOV: Arleen Asi and Caitlyn Quinn
  • Programs, resources and supports to help you manage your mental well-being 
  • Question of the day: Canadian Blood Services has been encouraging and reminding staff to take their vacation time, but with folks away from the office, this can add to the already significant workloads of their colleagues. How are we balancing the need for vacation time with growing workloads and concerns related to employee burnout?

Read August 20 digest >>

Aug 17, 2021

  • Statement on Canadian Blood Services’ Cord Blood Bank
  • Financial donors surprise young cancer survivor on her seventh birthday
  • Reminder: Save the date for upcoming wellness webinars
  • Question of the day: What steps are being taken to make our donation process more accessible and functional for donors who have vision loss, hearing loss and/or who require the use of a wheelchair?

Read August 17 digest >>


Aug 13, 2021

  • Sikh Nation partners with us to encourage plasma donation
  • Sign up for live learning sessions and become a Microsoft 365 pro 
  • Keep your eyes on the digest this month for more answers to your town hall questions  
  • Question of the day: Closed and limited borders have created extremely long waits not only for products being imported, but for vendors that must travel internationally to provide services. From a Facilities standpoint, we have seen extraordinarily long wait times on materials needed to maintain our centres. Could we explore purchasing Canadian-made products and employing Canadian-based companies to provide services at our centres? 

Read August 13 digest >>

Aug 10, 2021

  • Join us TODAY for our live townhall
  • Blood donor Evan Dunfee walks away with Olympic bronze
  • Plans to replace Carescape thermometers with infrared temperature devices cancelled
  • Question of the day: Last month, Canadian Blood Services issued a call asking for an additional 23,000 blood donors across Canada to step forward by July 31 to help replenish the blood inventory. Did we meet our target?

Read August 10 digest >>

Aug 6, 2021

  • Last call for questions for our Aug. 10 live townhall
  • Back-to-school (and work) resources to support you and your family’s mental health
  • Marking the International Day of the World’s Indigenous Peoples
  • Question of the day: Will there be any changes to the current pandemic financial supports?

Read August 6 digest >>


Aug 3, 2021

  • Long-time blood donor celebrates incredible 270 donation milestone
  • Frontline staff to be celebrated tonight at Blue Jays game
  • Reminder: Submit your questions for our August 10 live townhall
  • Question of the day: What is Canadian Blood Services’ stance on mandatory COVID-19 vaccinations for employees, volunteers and donors? 

Read August 3 digest >>

July 30, 2021

  • Art auction supports patients and honours a remarkable creative spirit
  • Alberta government approves more than 340 frontline employees for Critical Worker Benefit 
  • Three-time cord blood donor shares message of inspiration and information
  • Question of the day: Earlier this year, the federal government voted to declare Aug. 1 “Emancipation Day” across Canada. Is Canadian Blood Services doing anything to recognize this important date?

Read July 30 digest >>

July 27, 2021

  • Submit your video, audio or written questions in advance of our next townhall
  • Q4 performance report to staff shows progress in areas of plasma collection, stem cell registration and diversity, equity and inclusion 
  • Our CEO takes to the airwaves to discuss the possibility of Canadian Immunization Services
  • Question of the day: I want to change my legal name and/or IT account name in Canadian Blood Services’ systems — is there a limit to how long my display name can be?

Read July 27 digest >>


July 23, 2021

  • After losing her first son, B.C. mother relied on donated umbilical cord blood to save her second 
  • A grateful recipient shares why plasma is important  
  • TODAY: GoodLife Fitness wellness workshop on exercising in hot weather 
  • Question of the day: As a non-union employee, if I am unable to take all of my vacation during this fiscal year, can I carry over my unused vacation into the next fiscal year?   

Read July 23 digest >>

July 20, 2021

  • One country, one strategy: how harmonizing Canada’s vaccination approach could better prepare us for the next pandemic
  • How to change your legal name and IT account name
  • Eid Mubarak to all who are celebrating this week!
  • Question of the day: Will the wellness checkpoints change from site to site, depending on that region’s restrictions?

Read July 20 digest >>

July 16, 2021

  • Delivering hope, one cord blood donation at a time 
  • ‘Gratitude isn’t a big enough word to describe how we feel’ 
  • Wellness workshop offers tips for exercising in warmer weather 
  • Question of the day: With the need for blood products increasing across the country, how are we ensuring not only that donors are booking appointments, but that we’re providing a positive donation experience so that they keep coming back? 

Read July 16 digest >>


July 13, 2021

  • Opening the doors to plasma donors in Kelowna, B.C.
  • Expanded employee mental health and well-being benefits now in effect
  • Help spread the word: there’s an immediate need for donors
  • Question of the day: As restrictions are being lifted and more people are getting vaccinated, what is our policy on work-related and personal travel outside of Canada? 

Read July 13 digest >>

July 9, 2021

  • Reminder: Nominations close tonight for the Living Our Values awards
  • ‘It’s a beautiful way to celebrate the start of our daughter’s life’ 
  • Q&A with Andrew Pateman: Cultivating resilience during COVID-19 
  • Question of the day: Why are we still using single-use plastic water bottles in our donor centres?

Read July 9 digest >>

July 6, 2021

  • CEO reflections on our open board meeting ― and how we are moving forward
  • National blood supply needs a boost this summer, following a surge in demand
  • Sign up for automatic job notifications through our new employee career portal
  • Help spread the word this Cord Blood Awareness Month
  • Question of the day: Do staff, donors and volunteers need to continue wearing masks in Canadian Blood Services facilities if mask restrictions have been lifted in their city?

Read July 6 digest >>


Jun 29, 2021

  • As Pride Month ends, Aiden Beattie reflects on authenticity, belonging and change
  • ‘There should be diversity, equity and inclusion in every organization’
  • Living Our Values awards: nominate a colleague or team by July 9 
  • Bicycling to health and well-being 
  • Question of the day: How is Canadian Blood Services recognizing Canada Day this year, in the wake of the recent residential school tragedies? 

Read Jun 29 digest >>

Jun 25, 2021

  • Standing in solidarity with Indigenous Peoples and LGBTQ2S+ communities
  • TODAY: You’re invited to our virtual roundtable to celebrate Pride Day
  • Laying the groundwork for a more inclusive blood system
  • Stem Cell Club volunteers aim to save lives with Pride Month campaign
  • Question of the day: COVID-19 restrictions are being lifted or reduced in my region. Do I still need to follow COVID-19 guidance and policies at Canadian Blood Services sites?

Read Jun 25 digest >>

Jun 22, 2021

  • Plasma donor centre opens in Kelowna, B.C.  
  • Share your feedback on health and safety in the workplace 
  • New mother brings hope to patients after health emergency
  • COVID-19 rapid screening now being offered at eight sites 
  • Question of the day: What is Canadian Blood Services doing to celebrate Pride Day? 

Read Jun 22 digest >>


Jun 18, 2021

  • TODAY – Our open board meeting begins at 12:30 (ET)
  • Wrapping up a week of inspiring stories of hope and thanks
  • Celebrating National Indigenous Peoples Day 
  • Question of the day: When is the next live town hall?

Read Jun 18 digest >>

Jun 15, 2021

  • National Blood Donor Week begins with thanks from patients
  • Mark your calendar: Our next open board meeting is this Friday
  • U.K. moves to behavior-based screening for blood donation
  • Guidance on portable fans and air conditioners
  • Question of the day: Is there an update on the return to office plan?

Read Jun 15 digest >>

Jun 11, 2021

  • Get ready to celebrate National Blood Donor Week
  • Words matter: How you can use and promote inclusive language
  • Landlord notifications of positive COVID-19 cases
  • Two doses are better than one
  • Question of the day: Many trans donors have provided feedback saying that our screening processes are damaging to their health. Some examples of these harmful processes include asking someone to say their birth name out loud; telling folks who have not undergone gender-affirming bottom surgery they must answer questions based on their sex-assigned-at-birth without a careful explanation as to why this is needed that still affirms who they are; using a birth name in our communications when a chosen name is on file. We have also heard that a sincere acknowledgement about how our binary intake system and binary ways of donor care are far from ideal for trans donors is more meaningful than defending processes that we know risk causing harm to transgender donors. This question is two-fold: What are we doing to change our tools, systems, processes to make the donation process more inclusive for trans and nonbinary donors? How are we supporting our employees to facilitate positive interactions?

Read Jun 11 digest >>


Jun 8, 2021

  • We stand with the Muslim community
  • Meet our COVID-19 rapid screening team
  • Update on eye protection
  • In case you missed it: Townhall recording now available
  • Question of the day: Why do we do Indigenous land acknowledgments?

Read Jun 8 digest >>

Jun 4, 2021

  • Survey results show vaccine popularity among employees
  • New donor centre set to open in highly diverse community
  • Pride Month: How inclusive spaces create belonging
  • Celebrate National Health and Fitness Day with a low-impact workout
  • Question of the day: Some donors are wondering if COVID-19 vaccinations can affect a donor’s blood. What can we tell them?

Read Jun 4 digest >>

Jun 1, 2021

  • Celebrating Pride and National Indigenous History months
  • A beautiful story of survival begins with donated blood
  • CEO reflections on Asian Heritage Month
  • Reminder: Join us TOMORROW for our DEI-themed town hall 
  • Question of the day: Where can I access resources to learn more about the history of the residential school system and reconciliation with Indigenous Peoples in Canada?

Read Jun 1 digest >>


May 28, 2021

  • Submit your questions for our live, DEI-themed townhall
  • 2021 leadership awards celebrate those who lead with the head and the heart
  • ‘Working on the frontline daily, I see how important DEI is’ 
  • Question of the day: Will there be any new wellness activities or initiatives offered for employees this summer?

Read May 28 digest >>

May 25, 2021

  • Submit your questions for our live, DEI-themed townhall
  • 2021 leadership awards celebrate those who lead with the head and the heart
  • ‘Working on the frontline daily, I see how important DEI is’ 
  • Question of the day: Will there be any new wellness activities or initiatives offered for employees this summer?

Read May 25 digest >>

May 21, 2021

  • Next live townhall to focus on diversity, equity and inclusion
  • My COVID-19 vaccination story: Sean and Renée
  • ‘My Asian Heritage has rubbed off on my work’
  • New partnership with Roche Diagnostics to support COVID-19 antibodies study 
  • Question of the day: Can you provide information about vaccine availability for children?

Read May 21 digest >>


May 18, 2021

  • New CEO blog post: Addressing vaccine hesitancy
  • Townhall update: New meeting link
  • Stem cell recipient still thankful 33 years after transplant
  • Celebrating National Biomedical/Clinical Engineering Week
  • Question of the day: Why are we using infrared thermometers for employees at the wellness checkpoint and not for donors?

Read May 18 digest >>

May 14, 2021

  • My COVID-19 vaccination story: Toufic, Rhonda and Jacqueline
  • International stem cell donation inspires long-distance friendship
  • Save the date for our next live townhall — and send us your video or voicemail questions! 
  • Question of the day: I received the first dose of the AstraZeneca vaccine. With the recent news that some provinces are putting a pause on offering this vaccine, should I be concerned?  


May 11, 2021

  • Leadership through COVID-19: Reflections from our CEO
  • ‘We need to take cultural values into account’ 
  • Happy Nursing Week to nurses across our organization! 
  • Not yet eligible: My  COVID-19 vaccination story
  • Question of the day: Where can I access the recordings of the virtual workshops held for employees during Mental Health Week?



May 7, 2021

  • Please complete the COVID-19 vaccination survey by May 14
  • My COVID-19 vaccination story
  • Mother, daughter and granddaughter give new meaning to the term "blood relatives"
  • Question of the day: How do I participate in the COVID-19 rapid screening program and book an appointment?


May 4, 2021

  • Celebrating Asian heritage this May
  • My COVID-19 vaccination story - Phil and Graham
  • This week is all about your health and safety
  • Question of the day: Will Canadian Blood Services be offering the $200 office supplies rebate for fiscal year 2021-2022?


April 30, 2021

  • Townhall recording and post-event survey now available
  • My COVID-19 vaccination story - Phil and Graham
  • Workshops and activities planned for Mental Health Week
  • Question of the day: I don’t feel comfortable taking public transit. Am I allowed to carpool into work? 


April 27, 2021

  • Join us TODAY for the next live townhall
  • My COVID-19 vaccination story
  • National Day of Mourning for those who have been injured or killed at the workplace
  • Question of the day: I was unable to attend the NOTDAW lunch and learn live last week. Is there somewhere I can access a recording of the event?  


April 23, 2021

  • Reminder — today is the last day to pre-submit questions for Tuesday’s townhall
  • New series — my COVID-19 vaccination story
  • Understanding COVID-19 case management at Canadian Blood Services
  • Creative resources help reach new audiences about organ donation and transplantation
  • Question of the day: Are face shields mandatory for employees onsite? Should I wear one?


April 20, 2021

  • Save the date for our next live townhall
  • Reminder — local vaccine eligibility is changing daily
  • Celebrating our volunteers
  • Young girl receives lifesaving kidney during pandemic, thanks to former babysitter
  • Question of the day: I want to show my support for National Organ and Tissue Donation Awareness Week during my online meetings. How do I access the new branded backgrounds on Teams? 



April 16, 2021

  • Online registration and appointment booking for rapid screening now available
  • Next week, join us in honour of NOTDAW
  • Partnering to end burnout in those who coordinate organ donation
  • Celebrating our MLT’s in honour of National Medical Laboratory Week
  • Question of the day: ONN region is accountable for nearly half of the whole blood targets of the country. With the recent announcement of a plasma collection centre coming to Brampton, are we concerned at all that we will lose some whole blood donors as they convert to plasma donation in a geographic area that is already struggling to meet high collection targets? 


April 13, 2021

  • Have you received or plan to receive the COVID-19 vaccine? Inspire others with your story
  • New video resources available on your COVID-19 vaccine page
  • Q3 2020-2021 performance report to employees is now available
  • Financial giving Q&A with Margaret Miedema
  • Question of the day:  Why are we opening more plasma donor centres?  


April 9, 2021

  • How we are growing domestic plasma supply for Canadian patients
  • Thank you for participating in Green Shirt Day
  • Take advantage of virtual Goodlife fitness classes
  • Question of the day: I am a frontline employee, and I curious why I am seeing some of my colleagues who are able to work remotely receiving the COVID-19 vaccine before me. Shouldn’t frontline healthcare workers be receiving prioritized access? March. Will I receive prioritized access to the vaccine as a Canadian Blood Services employee?



April 1, 2021

  • REMINDER — Your Digest schedule next week
  • New rapid screening program at Canadian Blood Services
  • This month, spread awareness about the power of organ and tissue donation
  • Question of the day: I have been working from home since March. Will I receive prioritized access to the vaccine as a Canadian Blood Services employee?


March 30, 2021

  • New video message from Graham — your voice is vital to our progress
  • Adjustments to Your Digest schedule
  • Preparing for performance appraisal conversations
  • Question of the day: It has been a difficult time for the Asian and Pacific Islander community across North America. Many of us are experiencing extreme mental and physical distress. I am wondering what supports our organization can provide to employees who are feeling the full effects of the rise in race-based crime? 


March 26, 2021

  • Townhall recording and post-event survey now available
  • Have you been vaccinated? Here’s why it’s still important to follow safety protocols
  • Participate in Earth Hour this weekend
  • Hometown Hockey to feature Hockey Gives Blood before Saturday’s NHL game
  • Question of the day: Will I be able to take time off work to get the COVID-19 vaccine?



March 23, 2021

  • Live townhall TODAY at 1 p.m. ET
  • Winter Wellness Challenge week six — get active outdoors
  • Five reasons to #BeAHero and join the stem cell registry
  • For this nine-year old, the need for blood never stops
  • Question of the day: Will donating blood reduce the effectiveness of the COVID-19 vaccine?


March 19, 2021

  • Save the date for Tuesday’s live townhall
  • 2021–2022 performance goals for non-unionized employees
  • Crash survivor makes first blood donation since traumatic injury
  • Question of the day: How is Canadian Blood Services helping me access opportunities to get the COVID-19 vaccine in my area?  


March 16, 2021

  • Save the date for our next live townhall
  • Eligibility changes for people with diabetes
  • Collaboration with Air Canada to ship kidneys takes flight
  • Winter Wellness week five — learn something new
  • Questions of the day: This week, Ontario launched a provincial booking system to receive the COVID-19 vaccine. As a frontline employee working in the province, should I register?  



March 12, 2021

  • A special ‘thank you’ from our CEO
  • Helping you navigate vaccination rollout across the country
  • Third annual Green Shirt Day is less than one month away
  • The lifesaving science of keeping delicate cells on ice
  • “What a treat!”: Employee Appreciation Day wrap-up
  • Question of the day: What would you suggest to leaders within the organization who feel burnt out and are truly in need of a break but feel uncomfortable disconnecting? 


March 9, 2021

  • Celebrating the women of Canadian Blood Services
  • Winter Wellness Challenge — getting quality sleep
  • New federal funding to support cancer cell therapy research
  • FIXED — link to Bell Let’s Talk Day outstanding questions
  • Keep calm and drive on
  • Question of the day: Why are we changing the self-isolation period for employees who have tested positive for COVID-19 from 14 days to 10–14 days before they can return to work?


March 5, 2021

  • The board of directors wishes all employees a happy Employee Appreciation Day
  • Addressing your concerns about vaccine availability
  • It’s now easier than ever for employees to manage their charitable donations through payroll deductions to Canadian Blood Services
  • How ergonomically correct is your workstation?
  • Partners for Life feature — working with Canada Life
  • Question of the day: We were told that unanswered questions from the Bell Let’s Talk Day live events would be addressed and posted on Connect, but I haven’t seen anything yet. When will these be posted? 


March 2, 2021

  • In honour of Employee Appreciation Day on March 5, our CEO shares his gratitude for our incredible teams
  • Winter Wellness Challenge — share gratitude to lower stress
  • How stem cell transplants continued through a COVID-19-related shutdown
  • Black History Month comes to a close but our diversity, equity and inclusion (DEI) work is just beginning
  • ‘I hope we keep the momentum going'
  • Question of the day: I’ve heard that some experts are moving towards recommending double masking. Does Canadian Blood Services recommend that employees wear double masks to limit the spread of COVID-19?


February 26, 2021

  • Townhall recording now available
  • Temporary suspension of Kelowna collections
  • Celebrate Employee Appreciation Day with us all week long
  • Additional peer support for caregivers added
  • How we help patients with rare diseases
  • Question of the day: With stress and anxiety at an all-time high, are we considering having mental health workshops and training included as part of our ongoing training as employees of Canadian Blood Services?  


February 23, 2021

  • Join us today for the next townhall
  • Coagulation — exploring the mysteries of ‘a beautiful system’
  • The benefits of international collaboration with the Alliance of Blood Operators
  • ‘We need to do more’
  • Winter Wellness Challenge — small acts of kindness
  • Question of the day: It has been almost a year since employees working in an administrative capacity were asked to work from home. Are there any updates to share on phase two of return to office? Will those who wish to return, be able to soon?



February 19, 2021

  • Save the date for the next townhall with our CEO
  • New web pages spotlight the plasma protein and related products formulary program
  • Week one of your Winter Wellness Challenge — creating healthy habits
  • Too few potential stem cell donors are Black. She’s working to change that
  • Question of the day: The Ontario government announced that they were postponing March Break until the week of April 12. I had booked time off in March to spend time with my kids — can I reschedule this vacation time to correspond with the new school break?


February 16, 2021

  • Results of two external reviews find our organization remains safe, reliable and in state of control
  • Breakfast Television — stem cell transplants can help save hundreds of lives in Canada
  • ‘Superpower’ boost from donors helps brothers thrive with illness
  • Question of the day: My team is being flooded with work. We are all drained and I think I am burning out. What are some ways I can address this? 


February 12, 2021

  • Update on Concourse Gate facility in Ottawa
  • The latest from our CEO’s blog
  • ‘Every step forward is a good sign’
  • New step at employee wellness checkpoints in Ontario
  • Question of the day: Given the amount of change, grief and moral distress our teams have been subjected to, would we ever consider supporting not just individuals and their "self-support" but providing "team-based" supports?



February 9, 2021

  • VP and CEO direction letters
  • Update on our blood collections inventory
  • Take care of your health, win prizes by joining the Winter Wellness Challenge
  • Reminder to complete your respectful workplace training
  • Question of the day: Has the controlled shut down of our Concourse Gate production and distribution facility in Ottawa had any impact on cord blood collections? 


February 5, 2021

  • An update on the situation at Concourse Gate
  • Reminder to submit your office equipment expenses
  • Canadian Blood Services named a top employer in National Capital Region
  • Meet the Stem Cell Club
  • Question of the day: As an extroverted event coordinator, I am having a really hard time dealing with the lack of face-to-face interactions on a day-to-day basis. The video calls with my team do help and we try to keep our cameras on whenever we meet. However, feelings of isolation and loneliness are impacting me and my sleeping and eating cycles. Any suggestions on what I could try? 


February 2, 2021

  • Celebrating Black History Month
  • Bell Let’s Talk live event recordings are now available
  • Question of the day: I am struggling with supporting my child’s e-learning, can I take time off during the day and log back on at night so I can support them?


January 29, 2021

  • Thank you for participating in Bell Let’s Talk
  • Your 2020 T4 is now available on EDA
  • Claiming home office expenses for the 2020 tax year
  • Performance management — looking back and planning ahead
  • Latest study results show upward shift in COVID-19 prevalence
  • Question of the day: With the different COVID-19 vaccines being rolled out across the country, is there a deferral period for donating blood or plasma after the vaccine is received?


January 26, 2021

  • Join us live on Thursday for Bell Let’s Talk Day
  • 70 per cent of employees who identify as having a disability say it’s related to mental health
  • Latest seroprevalence study results published
  • Partner's medical scare inspires football coach to run donor drives
  • Question of the day: There have been times employees have not been notified of a co-worker that has tested positive for COVID-19. Can you speak to why?


January 22, 2021

  • Join us on Thursday, Jan. 28 for Bell Let’s Talk Day
  • Q2 performance report reveals our strengths and challenges as we weather the COVID-19 storm
  • Nova Scotia adopts “deemed consent” for deceased organ donation
  • Stem cell donor thanks staff for ‘kindness and compassion’
  • Question of the day: After almost a year into the pandemic, has guidance changed on whether or not employees can conduct personal or business travel?



January 19, 2021

  • Townhall recording now available
  • ‘Asking for help is actually one of the most responsible things we can do’
  • Our chief scientist Dr. Dana Devine takes on directorship at Centre for Blood Research
  • Question of the day: With restrictions rising across the country, do we have plans to limit the number of appointments in our collection events?  


January 15, 2021

  • Live townhall with our CEO — new date and time
  • An important EMT announcement
  • Celebrating the return of hockey
  • Boosting blood donations from east to west with Sirens for Life
  • Question of the day: Are there certain requirements in administrative areas that must be met before I can remove my mask at my workspace when I am on-site for business need? 


January 12, 2021

  • New support group for caregivers
  • The latest from our CEO — Let’s talk mental health
  • Save the date — live townhall with our CEO
  • Thank you for making our holiday campaign a success!
  • Question of the day: How will the Québec recent curfew in response to COVID-19 affect employees and donors? Will employees be allowed to work during the curfew? Will Québec donors be able to donate in Ontario?


January 8, 2021

  • Monday — surgical masks required in administrative environments
  • New respectful workplace training now available
  • When you will be notified if you may have been exposed to COVID-19 onsite
  • Question of the day: Will Canadian Blood Services be issuing T2200 forms for employees who have been working from home?


January 5, 2021

  • Save the date — live townhall with our CEO
  • This January we’re talking about mental health
  • Reflecting on acts of kindness as we start the new year
  • Question of the day: What do we know about the new UK variant of COVID-19 being reported in the news? Is there a concern that it may impact our operations? 


December 31, 2020

  • A year in pictures
  • Stem cells brought them together. Now they want others to share the love
  • Edmonton toddler with immune disorder urgently seeks stem cell transplant
  • This family looks to Iceland for new holiday traditions
  • If you are struggling this season, support is available


December 22, 2020

  • Your Digest schedule over the holidays
  • Time to reflect, time to celebrate
  • Happy holidays from our executive management team (EMT)
  • CLARIFICATION about in-person gatherings at Canadian Blood Services
  • New surgical mask recycling program at our sites
  • How financial donors made a difference in 2020
  • Question of the day: Can I decorate my mask while I am at work?  


December 18, 2020

  • Happy holidays and thank you from our VP of public affairs
  • An update on the COVID-19 vaccine and what it means for Canadian Blood Services
  • 2021 CPP and EI deductions in effect
  • Cyber safe gift guide
  • In-person gatherings are not permitted at Canadian Blood Services
  • Question of the day: What will be the impact on donors once a vaccine is available? Will there be a deferral period?


December 15, 2020

  • TODAY — live Q&A with our CEO
  • Response to blood donor eligibility change in the UK
  • Warm wishes for new holiday traditions from our VP of people culture and performance
  • Value-for-money audit by the Office of the Auditor General of Ontario (OAGO)
  • Question of the day: It has been ten months that we have been operating in a COVID-environment and I am worried that I am seeing some of my colleagues experiencing “COVID-fatigue.” What resources are in place to remind us of the safety protocols in place?



December 11, 2020

  • Happy holidays and thank you from our board of directors
  • REMINDER — live Q&A with our CEO
  • Home for the holidays
  • ‘I desperately need a Black donor to come forward’
  • Question of the day: Can I take my mask off when I am in our cafeterias or breakrooms onsite?


December 8, 2020

  • Happy holidays and thank you to our frontline
  • Tune in for Honouring Canada’s Lifeline
  • All the ways to give holiday campaign
  • New youth recruitment program inspires the hockey community to join Canada’s Lifeline
  • Question of the day: I work onsite at Canadian Blood Services and I am seeing some of my colleagues’ carpool into work. Is this safe?


December 4, 2020

  • Save the date — live Q&A with our CEO
  • Changes to mask requirements at Canadian Blood Services starting next week
  • The COVID caregivers
  • Question of the day: Are home office expenses submitted through the $200 fund considered a taxable benefit? 



December 1, 2020

  • Happy holidays and thank you from our CEO
  • REMINDER —Save the date for our next open board meeting
  • “Drop-in” virtual counselling available to employees
  • Planning your 2021 professional development resolutions? Meet Skillsoft
  • Production team says goodbye to Edmonton facility
  • Question of the day: With the winter months upon us, more and more donors are drinking hot beverages to stay warm before donating. I am concerned that this will result in more individuals being turned away for false temperature readings. What are we telling donors before they visit?  


November 27, 2020

  • Save the date for our next open board meeting
  • Update on our DEI journey — visible displays of social justice
  • New virtual performance management guidelines
  • Canadian Blood Services recognized by the CST
  • The COVID caregivers
  • Question of the day: I’ve heard disposable masks are hazardous for wildlife. What can I do to minimize the impact?


November 24, 2020

  • Together we make a difference pins — your questions answered
  • External vendors on-site
  • Employee perspective — matching our values to our career goals
  • Medication made from plasma donations helps fight bleeding disorder
  • Question of the day: What are some examples of steps Canadian Blood Services has taken in order to achieve our goals on the diversity, equity and inclusion journey?


November 20, 2020

  • Launch of our public commitment to diversity, equity and inclusion
  • New video — importance of COVID-19 safety protocols
  • Save the date — virtual holiday celebrations
  • The COVID caregivers
  • Question of the day: I am having issues accessing the service award recordings on Connect. What do I do? Can this be fixed?


November 17, 2020

  • TODAY — live Q&A with our CEO
  • Cord blood donors could be someone’s hope for life
  • On the stem cell registry? Let us know you’re truly prepared to donate
  • Question of the day: With the holiday’s coming up, can I hold an in-person event on-site? 


November 10, 2020

  • Honouring Canada’s Lifeline ceremony postponed
  • One week to go — live Q&A with our CEO
  • The link between blood type and COVID-19 severity
  • In honour — paying tribute to those who serve
  • Bringing the Lethbridge plasma donor centre team together
  • Question of the day: When will we learn about more supports for working caregivers at Canadian Blood Services?



November 6, 2020

  • Following COVID-19 safety protocols is critical to your health and our ability to meet patient needs
  • Save the date — live Q&A with our CEO
  • Big win at Brampton Board of Trade Business Excellence Awards
  • Update on flu clinics
  • Question of the day: With all of our COVID-19 safety measures, are we still distributing milestone pins to donors?


November 3, 2020

  • How financial donors help us adapt, innovate & overcome
  • Meet the recipients of this year’s Living our values awards
  • Vancouver home to unique donor centre collecting blood for research
  • To honour Remembrance Day, this master corporal suggests donating blood
  • Question of the day: Have there been any recent updates to our eligibility criteria? 


October 30, 2020

  • Our 2019–2020 annual report is live
  • Calgary testing team moves into new facility
  • The COVID caregivers series
  • Blood drive celebrates recipient’s first birthday, honours donors
  • Get in the spooky spirit
  • Question of the day: What mental health resources are available for frontline staff who can’t access gyms? Some of us are really struggling.



October 27, 2020

  • The COVID caregiver’s series
  • Recruiting new donors in a pandemic — meet territory manager, Jhoanna Del Rosario
  • Blood donor events celebrate patient’s ongoing recovery
  • Question of the day: Will the regional winners of Living Our Values be announced soon? Also, why were this year’s nominees not made public during the nomination period like they were last year? 


October 23, 2020

  • Townhall recording now available
  • New employee resource groups for BIPOC and employees with disabilities
  • Update on phase one of Return to Office
  • As a pandemic second wave hits, we’re prepared with PPE
  • Gyms at Canadian Blood Services
  • New updates to COVID-19 case management dashboard
  • Question of the day: Why are we providing infrared thermometers to employees and not donors?


October 20, 2020

  • Join us today for our live townhall
  • We are adding more virtual fitness classes and need your input!
  • NHL players team up to inspire stem cell registration
  • Volunteer Life Bus driver marks 350 blood donations
  • Question of the day: When will we learn about more supports for caregivers? 



October 16, 2020

  • Save the date for our next live townhall
  • Update on flu clinics
  • Healthy Workplace Month — Manulife Vitality
  • New updates to COVID-19 case management dashboard
  • Gratitude prompts kidney recipient to give back to the organ transplant community
  • Question of the day: There was mention of using the Canadian Blood Services Staples account to order items for the home office. Is this still available?


October 13, 2020

  • Save the date for our next live townhall
  • Her Last Project premiers on CBC
  • Spreading the word about stem cell donation is more important than ever
  • Family marks stem cell transplant anniversary with appeal to donors
  • Two stem cell transplants from one donor saved his life twice
  • Question of the day: When I am going through the employee wellness checkpoint at our sites, can I take my temperature via my wrist? 


October 9, 2020

  • Save the date for our next live townhall
  • New COVID-19 case management dashboard available on Connect
  • Q1 report —strengths and challenges as we responded to COVID-19
  • Cyber Security Awareness Month is here!
  • Register for human bingo
  • Canadian Blood Services employee marks fifth anniversary of liver donation
  • Question of the day: How do I submit eligible office expenses as part of the available virtual work guidelines funding?


October 6, 2020

  • A message from our CEO
  • An update on flu clinics
  • Healthy Workplace Month
  • Tracking the prevalence of COVID-19 at top speed
  • Question of the day: Do always I need to wear my mask when I am in the cafeteria on site?


October 2, 2020

  • Save the dates — live townhall with our CEO
  • Reminder, COVID-19 related leave support is available
  • Birthday celebration attracts six first-time blood donors
  • Jett Woo brings team spirit to Hockey Gives Blood
  • Question of the day: Can you provide me with an update on the number of employees who have tested positive for COVID-19 in our organization?


September 29, 2020

  • Update on the 2020 Service Awards
  • Joining forces to improve blood research in Canada
  • Inspiring plasma donors from 3,000 metres up
  • Reminder when submitting office expenses
  • Question of the day: What exceptions have been made for donors who cannot wear masks because of health reasons?



September 25, 2020

  • Our diversity, equity and inclusion survey results are in
  • Updates to donor mask requirements
  • Working together to educate children about organ donation
  • New Reasons TV campaign
  • Donated plasma saves Ottawa man’s life
  • Question of the day: Will Canadian Blood Services be issuing T2200’s at tax time? 


September 22, 2020

  • Register for fall virtual fitness classes
  • Cord blood donation information sessions for expectant moms
  • Cancer survivor feels ‘blessed’ by stem cell donor’s act of kindness
  • Question of the day: I am currently working at home, can I purchase an internet router, printer or monitor for use at home?


September 18, 2020

  • New guidelines for virtual and flexible work
  • Update to wellness checks
  • Stems cells saved her life, now her story is helping to save others
  • World Marrow Donor Day
  • Question of the day: We are required to wear masks on site. Can you clarify whether Canadian Blood Services is supplying masks for employees working in a lab or a clinic? I am being told by my manager I need to bring my own.



September 15, 2020

  • TODAY — Join Graham for a live townhall at 1 p.m. ET
  • How we help patients with rare blood
  • Breakthrough study uses AI to analyze red blood cells
  • Question of the day: Will I be able to claim quarantine leave if my child is sent home from school because of COVID-related reasons?  


September 11, 2020

  • REMINDER — The next live townhall is on Tuesday
  • Updates to COVID-19 employee financial supports
  • The road to LEED: how green design principles have shaped our new Calgary site
  • COVID-19 antibody testing shows few healthy Canadians have had the virus
  • Question of the day: With gyms in our facilities still closed, will Canadian Blood Services continue to offer virtual fitness classes?


September 8, 2020

  • Guest speaker announced for next live townhall
  • WATCH NOW— Sudbury plasma donor centre welcomes first donors
  • B.C. motorcyclist owes his life to blood donors
  • Question of the day: Why do masks need to be worn at all times in common areas at Canadian Blood Service sites and donor events where there is plenty of room for physical distancing? 



September 4, 2020

  • IMPORTANT REMINDER —Microsoft Teams replacing Skype
  • Masks — your questions, answered
  • Thousands of Canadians donated in honour of #NovaScotiaStrong
  • Fundraising goes virtual to support patients during COVID-19
  • Teen recovers thanks to donated plasma
  • Question of the day: When we are discussing important topics like diversity, equity and inclusion at work, can I voice a contrary opinion without fear of negative consequences?


September 1, 2020

  • Save the date — live Q&A with our CEO
  • Wait to donate reduced for short-term travellers to malaria risk areas
  • Resources to manage back-to-school stress and anxiety
  • Question of the day: As we head into September, can you remind me how our organization will be making decisions about who will be returning to administrative spaces as phase one of our return to office plan gets underway? 


August 28, 2020

  • Meet your new Microsoft 365 Learning Library
  • Your step-by-step guide on how to connect to VPN
  • #NovaScotiaStrong, honouring Tom Bagley
  • Question of the day: Can I be assured that those of us who are Christian will not be treated unfairly as a result of the diversity, equity and inclusion initiative? 



August 25, 2020

  • New plasma donor centre in Sudbury welcomes its first donors
  • Family thankful to donors after toddler survives ingesting a battery
  • Make sure you are registered for MFA
  • 10 tips to plan a successful staycation
  • Question of the day: Recently, there was news that some brands of hand sanitizer were recalled. Are we providing any of those brands to Canadian Blood Services staff?  


August 21, 2020

  • Register for live seminars to help manage back-to-school stress and anxiety
  • We’ve launched our new career site
  • Cord blood collection resumes in Vancouver
  • Blood donors to honour one man’s community service
  • Question of the day: What are we doing for donor diversity and inclusion? Will there be an assessment on the donor side and will donor questions be translated? 


August 18, 2020

  • #NovaScotiaStrong campaign kicks off with emotional blood donor events
  • Canadian Blood Services backgrounds now available on Microsoft Teams
  • Frontline nurse donates cord blood
  • Question of the day: Can you provide me with an update on our collections?



August 14, 2020

  • Encouraging Canadians to donate in honour of #NovaScotiaStrong
  • Helping parents manage back-to-school anxiety
  • Surprise meeting motivates lifelong donor to keep donating plasma
  • DIY fundraising — a lifeline for patients
  • Question of the day: What were the results for the diversity, equity and inclusion survey? When will we see the results?


August 11, 2020

  • Join us TODAY for a live Q&A
  • Group of plasma donors returns to pre-pandemic routine
  • We made progress on our strategic plan
  • Staycation series — explore natural beauty in Calgary
  • Question of the day: Can I go into the office and get my monitor and other items from my desk? 


August 7, 2020

  • Reminder — live Q&A with our CEO
  • Search function now available on your COVID-19 employee portal
  • Stories from our frontline
  • Register now for virtual SH’BAM™
  • Question of the day:  Is unconscious bias part of the diversity, equity and inclusion strategy? Since everybody has an unconscious bias, and it’s important to recognize our individual biases, how is this being handled as part of our work? 




August 4, 2020

  • Reminder — live Q&A with our CEO
  • New virtual recruitment and onboarding tools
  • A thousand plasma donations and counting
  • Cancer survivor celebrates second anniversary of stem cell cure
  • Question of the day: I am celebrating my service anniversary this year. When can I expect to receive my gift and certificate of recognition?


July 31, 2020

  • Update on return to office plan
  • Goodbye Skype for Business, hello Microsoft Teams
  • A thousand plasma donations and counting
  • Staycation series — exploring Canada’s capital
  • Question of the day: What support is in place to help employees who are caregivers to young children or elderly family members find alternate care for their loved ones?


July 28, 2020

  • Save the date — live Q&A with our CEO
  • ‘Surprise’ baby gives hope to patients
  • Stories from our frontline
  • Cord blood researcher helping to fight blood cancers
  • Question of the day: I don’t consider myself ‘diverse’, why should I complete this survey? 



July 24, 2020

  • How common is COVID-19? Early results from our seroprevalence study provide some insights
  • Cord blood collection in Ottawa resumes July 27
  • Staycation series — where to go from Toronto
  • Question of the day: Many employees have been asked to work from home since March in an effort to stop the spread of COVID-19. Will Canadian Blood Services issue completed and signed Form T2200s, so these employees can deduct expenses paid for the employment use of workspaces in their homes?


July 21, 2020

  • Update on the Voluntary Blood Donations Repeal Act in Alberta
  • Stories from the frontline
  • New branded templates now available
  • Question of the day: Paying this much attention to diversity and this survey will just divide us all and create fractures. Why aren’t we focused on what unites us all?


July 17, 2020

  • Celebrating our frontline employees
  • Access information on masks at Canadian Blood Services
  • Reminder — your digest is going to twice a week
  • Some words of thanks from our donors
  • Question of the day: Could you let us know why other departments within Canadian Blood Services are not notified when employees test positive for COVID-19?



July 16, 2020

  • International business travel
  • Staycation series — exploring outdoor adventures in Nova Scotia
  • Cord Blood Awareness Month — Q&A with researcher Jennie Haw
  • Question of the day: Are we considering issuing a public statement on DEI and telling the public what we are doing to address diversity, equity and inclusion at Canadian Blood Services? 


July 15, 2020

  • Your daily digest is changing! 
  • How cord blood saves lives
  • Question of the day: There’s been mention in the news about a scientific commentary with emerging evidence of the airborne spread of COVID-19. Will this affect our current safety measures or the return to office plan?  


July 14, 2020

  • An important update on masks at Canadian Blood Services sites 
  • Help us reach new COVID-19 convalescent plasma donors
  • Question of the day: A diversity and inclusion assessment was conducted three years ago. What was the outcome of the initial assessment? If this didn’t move the needle for us, why conduct another assessment? 



July 13, 2020

  • We have important work to do — diversity, equity and inclusion survey
  • Next steps on Living Our Values
  • Question of the day: When will convalescent plasma be used to treat patients? 


July 10, 2020

  • Cord blood collection in Edmonton resumes July 13
  • Sidewalk art boosts spirits and blood donations
  • Question of the day: Re: Our Diversity, Equity and Inclusion assessment


July 9, 2020

  • Voluntary Blood Donations Repeal Act in Alberta 
  • Looks like you could use a vacation
  • RBC attracts new stem cell donors with “watch and swab” screening of Mixed Matched
  • Question of the day: With provinces re-opening gyms, when will Canadian Blood Services be reopening its fitness rooms? Will they be re-opened on a province by province basis or do we have to wait to use the facilities until all provinces have re-opened gyms?  


July 8, 2020

  • Thank you for your participation
  • Stories from our frontline
  • Two more days to nominate a colleague for Living Our Values
  • Question of the day: Why are we even talking about diversity, equity and inclusion? Can’t we all be treated equally without the mention of one’s skin’s colour, gender or race? 


July 7, 2020

  • Reminder—live Q&A and conversation on diversity, equity and inclusion
  • Team Canada hockey stars score for patients
  • Bringing our brand to life during challenging times
  • Question of the day: Now that masks are mandatory in areas like the GTA and Ottawa, how will this affect our sites?


July 6, 2020

  • New research project to improve understanding of COVID-19 immunity
  • Live virtual fitness classes start this week
  • Going digital — requesting payouts just got easier
  • Question of the day: I won’t likely be going back into the office until phase two of our return to office plan. Can I go in and get my monitor and other items from my desk?



July 3, 2020

  • Join us for a live Q&A and conversation on diversity, equity and inclusion
  • How we are meeting an increased demand for blood
  • Question of the day: How will our wellness checks change now that the Atlantic provinces are “bubbled? 


July 2, 2020

  • World traveller driven to donate
  • PPE tracker update
  • Cord blood awareness month 
  • Question of the day: Can you clarify whether logistics staff need to wear masks when setting up a mobile collections event? 


June 30, 2020

  • New essential travel approval process
  • Some words of thanks from our donors:
  • Question of the day: Have faints have increased since we removed salty snacks from the front of our collection’s events. Have we considered putting salty snacks outside the front of clinic for donors to each prior to clinic especially new donors? 
  • Happy Canada Day! 


June 29, 2020

  • Update on return to office
  • Temporary change to minimum hemoglobin eligibility
  • Inventory updates on plasma protein and related products now publicly available
  • Question of the day: I work from home and I want to get a virtual assessment for my home office. How do I do this? 


June 26, 2020

  • A message of thanks from the board of directors
  • An update on masks
  • Stories from our frontline
  • Happy Pride!
  • Question of the day: Can you please provide an update on the plasma research program for men who have sex with men (MSM)?


June 25, 2020

  • Triplets mark birthday by becoming first-time blood donors
  • Recognizing diversity, equity and inclusion celebratory days
  • Question of the day: Should washrooms in donor centres be cleaned after each donor use? Since we have to clean equipment such as screening booths and beds after each use, could this be clarified?  



June 24, 2020

  • Recording of open board meeting now available
  • Wellness Wednesday — dip, duck, dodge, dive
  • Tell us what you think about the digest
  • Question of the day: I am curious about why we are advising that three feet for “walking/passing by” donors and other staff is acceptable. Shouldn’t our ultimate goal be to have two metre distancing in all aspect of the donor centre?  


June 23, 2020

  • What do you think about the daily digest?
  • Thank you for your participation
  • Register for multi-factor authentication before July 10
  • Question of the day: With the resumption of cord blood collection in Brampton, are we likely to resume at our other three locations soon? Also, what kind of discussions led to the resumption in Brampton?


June 22, 2020

  • Reminder — virtual open board meeting tomorrow
  • The numbers are in — National Blood Donor Week
  • Question of the day: Will donors whose blood has been tested as part of the seroprevalence study be notified if they have COVID-19 antibodies?




June 19, 2020

  • Engaging employees on diversity, equity and inclusion
  • Teamwork to save a child
  • Register for free virtual fitness classes with Goodlife
  • Some words of thanks from our donors
  • Question of the day: Since many staff are wearing homemade cloth masks, can we receive instructions for handling & cleaning of those as well? I am concerned about a used mask being stuffed into a purse or pocket.


June 18, 2020

  • Save the date — live Q&A with our CEO
  • Nominate a colleague for Living Our Values
  • New study to determine the prevalence of COVID-19 antibodies
  • BEAP welcomes applications addressing COVID-19 transfusion challenges
  • Question of the day: What’s the COVID-19 Immunity Task Force and how is Canadian Blood Services equipped to help with determining prevalence of the COVID-19 antibody in Canadians’ blood serum? 


June 17, 2020

  • Stories from our frontline
  • Cord blood collection in Brampton resumes Monday
  • Wellness Wednesday — S.T.O.P and meditate
  • Question of the day: How are the decisions regarding diversity taken? Is there a diversity committee in place? If so, is it composed of members of the different minorities?



June 16, 2020

  • Virtual open board meeting and Q&A session with Canadians
  • Meeting the rising need for lifesaving plasma protein products
  • Question of the day: Why did Canadian Blood Services decide to move ahead with pandemic top-up pay for some employees?  


June 15, 2020

  • How-to video series
  • New process for managing COVID-19 related cases
  • New process to make HR requests
  • Question of the day: Can you give us an update on our collections? Do we have excess inventory?


June 12, 2020

  • World Blood Donor Day
  • Stories from National Blood Donor Week
  • How corporate Canada is helping our blood system during the pandemic
  • Some words of thanks from our donors
  • Question of the day: Do we currently have mandatory training in place to prevent implicit biases from hiring or promoting certain individuals? If not, what resources are available to raise awareness about diversity, equity and inclusion? 



June 11, 2020

  • Stories from National Blood Donor Week
  • COVID-19 survivors come together through convalescent plasma clinical trial
  • Canadians share their story
  • Standing together
  • Question of the day: Are we re-thinking opening more beds in donor centres seeing that plexiglass can be used between beds allowing the required distancing? 


June 10, 2020

  • What did you think of our live Q&A?
  • Stories from National Blood Donor Week
  • Wellness Wednesday — finding peace through paddling
  • Question of the day: What sort of self-reflection and conversations are occurring internally regarding diversity, equity and inclusion? How are we empowering employees at all levels to participate in these discussions? 


June 9, 2020

  • Thank you for your participation
  • Stories from National Blood Donor Week
  • Stories from our frontline
  • Question of the day: There seems to be a growing body of evidence that the disease caused by COVID-19 is not so much a respiratory disease but a blood vessel disease; does this affect our confidence that this disease is not transmissible by blood donation? 



June 8, 2020

  • Reminder — live Q&A with Graham is tomorrow
  • Stories from National Blood Donor Week
  • Delivering “psychological first aid” to healthcare frontline
  • Question of the day: How are we actively listening to and engaging with the minority communities that we are trusted to represent and advocate for within Canada’s healthcare system?


June 5, 2020

  • A time to reflect, to listen and to act
  • National Blood Donor Week
  • Stories from our frontline
  • Some words of thanks from our donors
  • Question of the day: What will donor recruitment events look like as we move forward in keeping with physical distancing?


June 4, 2020

  • Special guest joining Tuesday’s event
  • How women are supporting research on convalescent plasma
  • “Working together apart”
  • Question of the day: How do we respond to members of the MSM community who are frustrated that they are unable to participate in the COVID-19 convalescent plasma trial?  



June 3, 2020

  • Pulse survey results: We are listening
  • Education for health professionals during COVID-19
  • Wellness Wednesday — let us know what you would like to see
  • Question of the day: Are staff trained to remove a donor mask if a donor has a reaction and/or goes unconscious? 


June 2, 2020

  • Fostering an environment of respect
  • Save the date — live Q&A with Graham
  • Stories from our frontline 
  • We’ve officially rolled out Microsoft Teams
  • Question of the day: Why are we providing infrared thermometers to employees and not donors?


June 1, 2020

  • A heartfelt thank you
  • Nominate a colleague for Living Our Values
  • Sophie Grégoire Trudeau supports convalescent plasma research
  • Question of the day: Some of our staff have allergies or intolerances to scents. Are we looking at non-scented alternatives to items like Lysol wipes, so our workplaces can be scent-free environments? 



May 29, 2020

  • Introducing employee temperature checks
  • New questions added to wellness screening
  • Stories from our frontline
  • Question of the day: I worry that donors will be turned away because their temperature is too high due to them waiting for their appointment in the direct heat. Have we considered setting up temporary cooling shelters outside of our mobiles across the country? 


May 28, 2020

  • As Canada’s health systems bounce back, so does the need for blood
  • PPE tracker update
  • Digital donor cards now available in Apple Wallet
  • Question of the day: I don’t think the surgical masks are environmentally friendly. Can I wear my own? 


May 27, 2020

  • What did you think of our live Q&A?
  • Dedicated return to office page
  • Wellness Wednesday — unleash your creativity
  • Question of the day: Is it safe to say that we are suspending all business travel for the remainder of the year? 



May 26, 2020

  • Thank you for your participation
  • Update on return to office
  • Stories from our frontline
  • Question of the day: Are donors who are participating in the convalescent plasma program being encouraged to donate in the future at various time points so we can obtain an idea of how long we can expect neutralizing antibodies to last in a recovered patient's blood stream? 


May 25, 2020

  • Join us tomorrow for a live Q&A with Graham
  • Virtual fitness classes for employees
  • The people of plasma
  • Question of the day: I don’t like the hand sanitizer supplied by Canadian Blood Services. Can I bring my own?


May 22, 2020

  • Special guest joining Tuesday’s event
  • Stories from our frontline
  • Pandemic top-up
  • Some words of thanks from our donors
  • Question of the day: I know that a lot of work is being done to create a return to office plan. Will employees have an opportunity to weigh-in on those decisions?



May 21, 2020

  • Reminder pulse survey closes tomorrow
  • Reminder — PPE inventory tracker
  • Taking vacation is important for your mental health
  • Question of the day: With the cancelling of stem cell swabbing events across the country, this will likely affect our ability to meet targets. How will this be managed?


May 20, 2020

  • Save the date — live Q&A with Graham
  • Supporting our employees who are primary caregivers
  • Wellness Wednesday
  • Question of the day: Can you provide us with an update on COVID-positive staff? 


May 19, 2020

  • Your new pulse survey — we are listening
  • Stories from our frontline
  • What does wellness mean to you?
  • Question of the day: As an immune compromised employee that currently works from home, when things start to open what considerations are being given to employees who may not be able to return to an office?



May 15, 2020

  • Pulse survey results: we are listening
  • Stories from our frontline
  • First convalescent plasma donor in Atlantic Canada
  • Finding balance even when it’s hard
  • Question of the day: Are we encouraging donors to use their cellphones to fill in their Q-pass from their cars if they didn’t already do it at home? 


May 14, 2020

  • PPE inventory tracker
  • Ipsos poll results — donor perspectives
  • Question of the day: Has the 2020–2021 budget been affected by the COVID-19 pandemic? 


May 13, 2020

  • Bringing Canada’s 17 eye and tissue banks together
  • Wellness Wednesday
  • ‘An opportunity to dream’ for a young woman with sickle cell disease
  • OHL Humanitarian of the Year supporting Canada’s Lifeline
  • Question of the day: Will we be adding a test for COVID-19 antibodies to our regular testing? 



May 12, 2020

  • Thank you for your participation
  • Stories from our frontline
  • Celebrating National Nurses Week
  • Question of the day: How have we prepared centres across the country to start collecting convalescent plasma?


May 11, 2020

  • Tomorrow — live Q&A with our CEO
  • New feature in the Daily Digest
    • Question of the day: With many employees now working from home, will we see new advancements in our technology? 
  • An update on our collections inventory
  • The milkshake connection — recognizing our frontline


May 8, 2020

  • New measures in donor centres in effect Monday
  • A word from Andrew on mental health week
  • Stories from our frontline
  • Some words of thanks from our donors



May 7, 2020

  • Reminder — your feedback matters
  • Father and son donate convalescent plasma for use in national clinical trial
  • Provincial extensions and how they affect you
  • New Microsoft feature to spot phishing emails


May 6, 2020

  • Save the date — live Q&A with our CEO
  • Update on transitioning back to the “office”
  • Volunteers are a vital part of the donation experience
  • Wellness Wednesday — creating your family’s gratitude jar
  • The 2020 Dayna Brons Honorary Award


May 5, 2020

  • Update on employee temperature checks
  • Stories from the frontline
  • Doctors Manitoba steps up



May 4, 2020

  • How to wear a mask
  • New system for snacks in collections events
  • Mental Health Week
  • Your feedback is important


May 1, 2020

  • You asked, we answered — what you need to know about PPE
  • How to set up a temporary home office
  • Some words of thanks from our donors


April 30, 2020

  • Roll-out of mandatory masks
  • Meet our first convalescent plasma donor
  • mental health webinar
  • Celebrating #ThankfulThursday with Tims



April 29, 2020

  • Wellness Wednesday
  • Frontline story
  • Survey reminder - Friday at 4pm ET


April 28, 2020

  • Townhall thank you
  • Brampton pilot
  • Plasma explainers
  • National day of mourning


April 27, 2020

  • Townhall reminder
  • New wellness portal
  • Childcare
  • Maintaining employee pay


April 24, 2020

  • PPE - ask staff to send in their questions
  • Townhall reminders
  • CP patient
  • Olympic athlete gives back
  • Share social posts (volunteer week)
  • CBS volunteers


April 23, 2020

  • 3 siblings (volunteer week)
  • NGO 11 year old donor
  • Plexiglass installation
  • NOTDAW article


April 22, 2020

  • NGO - Stem cells
  • 3 siblings (volunteer week)
  • Wellness Wednesday


April 21, 2020

  • Returning to work after you have been sick
  • National volunteer week


April 20, 2020

  • Nova Scotia shooting - staff message


April 17, 2020

  • Donor feedback
  • TVO convalescent plasma
  • Financial wellbeing
  • Stem cell video


April 16, 2020

  • COVID-19 assessment tool
  • Recording from TownHall
  • Deployment of face shields
  • Pulse survey


April 15, 2020

  • Thank you participating in townhall with info on when recording will be available
  • Wellness Wednesday
  • Removing requirement for physical exam for plasma donors


April 14, 2020

  • Reminder town hall
  • NGO PPP recipient
  • Convalescent plasma
  • Toyota announcement


April 9, 2020

  • Long weekend video message from Graham
  • Save the date details
  • Companies helping CBS


April 8, 2020

  • Wellness Wednsday
  • Muslim association
  • How to wear a mask


April 7, 2020

  • NGO Kohen
  • Virtual work from home tips
  • Town hall details
  • Green shirt social media


April 6, 2020

  • Info reminders
  • Convalscent plasma trial
  • NGO Mavrik
  • Thank you from board member


April 3, 2020

  • Confirmed case in NB
  • CBS trial convalscent plasma
  • Active staff wellness checkpoint
  • Social media shout out


April 2, 2020

  • Wellness Wednesday
  • Peter Mcdonald video
  • CBS townhall with Graham - open call for questions
  • Stem cells; update personal details on EDA
  • Performance evals
  • Performance management article link


April 1, 2020

  • PPE
  • Link to new donor eligibility
  • Closing select mobile and perm sites
  • Thank you from patient


March 31, 2020

  • PPE
  • Link to new donor eligibility
  • Closing select mobile and perm sites
  • Thank you from patient


March 27, 2020

  • New cleaning measures
  • Convalescent plasmaF
  • Federal government aid bill summary
  • Call for staff volunteers
  • The need goes on - Thank you


March 26, 2020

  • New donor eligibility
  • Appointments only
  • Salty snacks
  • HCL