The Network - Issue 2, Winter 2012
Introducing the Patient Transplant Liaison Specialist team
A Guide on the Road to a Stem Cell Transplant
Patients in need of a stem cell transplant have champions in Mary-Lynn Pride, Jillian Adler and Becky Luk. In their roles as Patient Transplant Liaison Specialists (PTLS) with OneMatch Stem Cell and Marrow Network, they know the importance of communicating with patients and their families as they guide them through the process.
As PTLSs, Mary-Lynn, Jillian and Becky are often the first point of contact for patients in need of a stem cell transplant and for their families. They are a link between the patients and transplant centres, providing support to patients during the anxious times they face while searching for a matching donor. Each PTLS helps patients and families navigate the potentially complex process of finding that “one match.”
Becky Luk—the most recent addition to this team—is supporting the Western region, building upon her expertise as a registered nurse and wide experience within Canadian Blood Services. “I’ve always had a passion for people and community work,” says Becky. “As a PTLS, I’m thrilled with the opportunity to join the OneMatch team, and be able to interact with patients, donors and physicians.”
The PTLS team is also an instrumental point of contact for the community, establishing partnerships to build awareness of the specific need for young, male donors and to grow the ethnic diversity of the Network. They are also a direct link between the transplant centres and OneMatch, addressing questions and suggestions unique to different regions of Canada and providing timely updates on OneMatch services and processes. Their insight into the intricacies of transplant centres and community partners in their regions gives them the opportunity to communicate a well-rounded program to the rest of the OneMatch team.
The PTLS team is also a vital link to transplant and collection centres regarding the facilitation and implementation of new OneMatch processes, policies and procedures as currently experienced with the Stem Cells National Solution Project. Each regional PTLS is placed as the essential connection between their transplant centre and the project team at OneMatch.
Having people as good as this team collaborating with patients, community and transplant centres is one way OneMatch continues to honour its commitment to deliver the best patient care and quality donors to those in need of stem cell transplantation.