Home
1 888 2 DONATE(1 888 236-6283)
CLINICSDONORSVOLUNTEERSHOSPITALSMEDIA ROOMABOUT USCAREERS
Find a Clinic:  search Search this site:  search
Book an appointment
Home > What Should I Know? > FAQs
Facebook youTube Twitter flickr
Why Should I Donate?
Who Needs Blood?
Can I donate?
Basic Eligibility
Donor Questionnaire
Malaria policy
Donation Date Calculator
American Sign Language
MSM
What Can I Donate?
Types of Donations
Blood
Plasma & Platelets
Stem Cells
Financial Gifts
Blood for Research
How Can I Get Involved?
In My Community
Send an e-card
Public Involvement
Volunteers
Partners for Life
What's Your Type
Sign Up to Learn More
OneMatch
Young Blood For Life
Assignment Saving Lives
National Blood Donor Week
What Should I Know?
FAQs
Pandemic Preparedness
Safety and Testing
Research & Development
West Nile Virus (WNV)
Transfusion Related Acute Lung Injury (TRALI)
vCJD Travel Deferral
Blackboard
Forms
Become a Volunteer
New Donor Form
Change Your Address
Join OneMatch
Become a Partner for Life Organization
Become a Partner for Life Member
Join Ready, Set... Give!
Donor Experience Survey
Hospitals
Customer Service
Circular of Information
Customer Letters
Plasma Protein Products
TransfusionMedicine.ca
Hospital Customer Forms
Resource Library
OneMatch Documents
Adverse Events
Diagnostic Services
 

All About Booking Your Appointment

Do I have to book an appointment to donate blood, or can I just show up at a clinic?

How do I book, cancel or reschedule an appointment?

Are donors with appointments given priority over walk-ins?

If I just show up at a clinic, am I guaranteed a time to donate blood that day?

If I book an appointment, am I guaranteed that time?

Will you still accommodate me if I’m a few minutes late?

Do I need to call you if I need to cancel?


Do I have to book an appointment to donate blood, or can I just show up at a clinic?

Appointments allow us to respect your time and we encourage donors to schedule an appointment in advance of the clinic. Why book ahead of time? You can choose a specific time and day that fits your schedule. Scheduled appointments also help us ensure an adequate supply of blood and blood products for patients in need.

We understand that not everyone is able to make an appointment. There are usually open appointments available, and many of our clinics do reserve some appointments to accommodate walk-ins. However, these timeslots can fill up quickly. If you do decide to drop in to donate, our clinic staff will advise you if there are openings in the clinic schedule.

/\ Top

How do I book, cancel or reschedule an appointment?

There are three ways to book an appointment:

  1. Online: You can book an appointment online at https://donatenow.blood.ca.
  2. By Telephone: Call us at 1 888 2 DONATE (1-888-236-6283), or
  3. In Person: Visit a local blood donor clinic.
To search a listing of blood donor clinics, click here.

There are three ways to reschedule or cancel an appointment:
  1. Online:
    1. From any page on blood.ca click the “Account Login” button located under the left hand menu.


    2. Log into your account


    3. Select “View appointments” from the left hand navigation menu


    4. You will be presented with a list of your booked appointments. From here click “Cancel” on the appointment you wish to cancel. To confirm your cancellation, click “yes” in the popup window. Any appointment you wish to reschedule must be cancelled first then a new appointment date and time can be selected.


    5. To book your next appointment, click the “Book an appointment” menu item on the left hand navigation menu.
  2. By Telephone: Call us at 1 888 2 DONATE (1-888-236-6283), or
  3. In Person: Visit a local blood donor clinic.
    To search a listing of blood donor clinics, click here.

/\ Top

Are donors with appointments given priority over walk-ins?

Yes, donors with appointments are placed in priority. However, you are welcome to walk in without an appointment and we will make every effort to accommodate you as space allows. With an appointment, you can expect to be in and out within an hour. Clinic staff will inform you at the start of the donation if your donation time is expected to be more than an hour.

/\ Top

If I just show up at a clinic, am I guaranteed a time to donate blood that day?

Most clinics leave a few appointments open to accommodate walk-ins. However, because these appointments can fill up quickly, we cannot always guarantee there will be an opening. Staff at the clinic can advise you if there are openings available.

/\ Top

If I book an appointment, am I guaranteed that time?

Yes, we do our best to honour your appointment time. There are occasional instances when our clinics experience situations beyond our control. If there will be a delay, you will be informed when you arrive at the clinic. We strive to keep a smooth clinic flow so that donors are in and out within an hour.

/\ Top

Will you still accommodate me if I’m a few minutes late?

If you arrive late for your appointment, we will do our best to accommodate you if space is available. To ensure a smooth clinic flow, we ask that you arrive on time for your appointment.

/\ Top

Do I need to call you if I need to cancel?

Yes, please call us! We’d be more than happy to help you rebook a more convenient time. As well, by rebooking, you are helping us to fill your original time slot with another donor. If you can’t make your appointment please notify us as soon as possible by calling
1-888 2 DONATE (1 888 236-6283).

Thank you for making a difference in someone else’s life!

/\ Top


Top of the page Privacy and Access to Information | Terms of Use | Copyright © 1998-2014 Canadian Blood Services. All rights reserved.